Switzerland (inbound shipments only; outbound not currently supported) Import tax needs to be paid after order is placed.
2 min readWhen creating the advertisement you can select if the item is suitable to ship per post. Think about the material of the item.
1 min readReserve the Item: Select pick up as delivery method in the check out. Pay securely via Whoppah to reserve the item you’re interested in.
4 min readAs a buyer, you can arrange with the seller to pick up the item yourself: go to Chat.
1 min readWhen listing your item on Whoppah, you indicate how large and heavy it is.
1 min readDuring checkout, you can indicate that you'd like to use the courier service.
2 min readWhen you make a purchase, the payment is held on a separate escrow account until you confirm picking up the item.
1 min readWhoppah offers transport via Brenger for the Netherlands and Belgium.
3 min readUse strong outer packaging. It is best to use a cardboard box that matches the size and weight of the article.
3 min readAs a business seller, you have the option to manually set a 'Custom Shipping Price' for each item you list.
1 min readIf you have chosen to collect the item from the seller, it is essential to inspect the item thoroughly to ensure that it matches the condition stated in the
1 min readThe buyer pays the shipping costs and chooses from the available transport options.
1 min readIf you have received an email from our courier partner regarding the delivery of your package, you have the option to directly contact them to arrange a
1 min readOnce an item is bought, the seller is notified and they will create a shipping label.
1 min readWhen you add an item to your basket, you will be asked to log in and enter your delivery address.
2 min readIf your package arrived damaged, it's important to report this as soon as possible.
3 min readHas your tracking not updated for a while, or has your package never arrived? Report this to Whoppah as soon as possible.
1 min readAt Whoppah, our courier partners provide door-to-door delivery to ensure your purchased item arrives safely at your home.
1 min readWhen checking out on Whoppah, as a buyer you can choose whether you want to receive your package at home or pick it up at a pick-up point near you — such as a
1 min readOur courier partners typically operate alone.
1 min readThe estimated delivery times for each item can be found on the specific product's page. Delivery times may vary based on the item and its finishing.
1 min readIf you wish to return an item, you must first contact the seller through our chat function. In the chat, you should express your desire to return the item.
2 min readThe recipient lives in a country that isn't supported — usually the United Kingdom or other countries outside Europe, due to customs restrictions.
1 min readWhen the buyer has chosen to transport with our experienced courier partners , both the seller and the buyer will receive communication about the next steps.
1 min readYou don't have to stay at home all day. You will be notified the day before at 13:00 with a timeframe of 2-4 hours.
1 min readIf you are unable to collect your purchased item yourself, you may opt for our courier service even after the item has been paid for.
1 min read1. Size/Size: The items you want to send are probably too big or bulky to be transported by our courier partners.
2 min readWhoppah works with various logistics parties that carefully transport the items from A to B.
2 min readIf you choose the courier option for transporting your item, packing is not mandatory.
1 min readIf your delivery requires the use of a removal lift, you have the option to arrange this service yourself or request it from our courier partners.
1 min readAdditional services, such as:Pick up or delivery on a floor other than the ground floor
2 min readPlease note that if the country isn't listed yet, we're still working on adding the country to our platform.
1 min readWhen a seller is responsible for shipping the item themselves, this means they arrange and fulfill the shipping arrangements without direct intervention from
1 min readWhen buying or selling a product on Whoppah, you can choose from various delivery options. One of these options is Custom Delivery.
2 min readSwitzerland (inbound shipments only; outbound not currently supported) Import tax needs to be paid after order is placed.
2 min readDuring checkout, you can indicate that you'd like to use the courier service.
2 min readWhoppah offers transport via Brenger for the Netherlands and Belgium.
3 min readAs a business seller, you have the option to manually set a 'Custom Shipping Price' for each item you list.
1 min readIf you have received an email from our courier partner regarding the delivery of your package, you have the option to directly contact them to arrange a
1 min readWhen you add an item to your basket, you will be asked to log in and enter your delivery address.
2 min readAt Whoppah, our courier partners provide door-to-door delivery to ensure your purchased item arrives safely at your home.
1 min readOur courier partners typically operate alone.
1 min readThe estimated delivery times for each item can be found on the specific product's page. Delivery times may vary based on the item and its finishing.
1 min readWhen the buyer has chosen to transport with our experienced courier partners , both the seller and the buyer will receive communication about the next steps.
1 min readYou don't have to stay at home all day. You will be notified the day before at 13:00 with a timeframe of 2-4 hours.
1 min readIf you are unable to collect your purchased item yourself, you may opt for our courier service even after the item has been paid for.
1 min read1. Size/Size: The items you want to send are probably too big or bulky to be transported by our courier partners.
2 min readWhoppah works with various logistics parties that carefully transport the items from A to B.
2 min readIf you choose the courier option for transporting your item, packing is not mandatory.
1 min readIf your delivery requires the use of a removal lift, you have the option to arrange this service yourself or request it from our courier partners.
1 min readAdditional services, such as:Pick up or delivery on a floor other than the ground floor
2 min readPlease note that if the country isn't listed yet, we're still working on adding the country to our platform.
1 min readReserve the Item: Select pick up as delivery method in the check out. Pay securely via Whoppah to reserve the item you’re interested in.
4 min readAs a buyer, you can arrange with the seller to pick up the item yourself: go to Chat.
1 min readWhen you make a purchase, the payment is held on a separate escrow account until you confirm picking up the item.
1 min readIf you have chosen to collect the item from the seller, it is essential to inspect the item thoroughly to ensure that it matches the condition stated in the
1 min readWhen creating the advertisement you can select if the item is suitable to ship per post. Think about the material of the item.
1 min readWhen listing your item on Whoppah, you indicate how large and heavy it is.
1 min readUse strong outer packaging. It is best to use a cardboard box that matches the size and weight of the article.
3 min readThe buyer pays the shipping costs and chooses from the available transport options.
1 min readOnce an item is bought, the seller is notified and they will create a shipping label.
1 min readIf your package arrived damaged, it's important to report this as soon as possible.
3 min readHas your tracking not updated for a while, or has your package never arrived? Report this to Whoppah as soon as possible.
1 min readWhen checking out on Whoppah, as a buyer you can choose whether you want to receive your package at home or pick it up at a pick-up point near you — such as a
1 min readIf you wish to return an item, you must first contact the seller through our chat function. In the chat, you should express your desire to return the item.
2 min readThe recipient lives in a country that isn't supported — usually the United Kingdom or other countries outside Europe, due to customs restrictions.
1 min readWhen a seller is responsible for shipping the item themselves, this means they arrange and fulfill the shipping arrangements without direct intervention from
1 min readWhen buying or selling a product on Whoppah, you can choose from various delivery options. One of these options is Custom Delivery.
2 min readWeekdays 09:30 to 17:00