When creating the advertisement you can select if the item is suitable to ship per post. Think about the material of the item.
1 min readWhen listing your item on Whoppah, you indicate how large and heavy it is.
1 min readUse strong outer packaging. It is best to use a cardboard box that matches the size and weight of the article.
3 min readThe buyer pays the shipping costs and chooses from the available transport options.
1 min readOnce an item is bought, the seller is notified and they will create a shipping label.
1 min readIf your package arrived damaged, it's important to report this as soon as possible.
3 min readHas your tracking not updated for a while, or has your package never arrived? Report this to Whoppah as soon as possible.
1 min readWhen checking out on Whoppah, as a buyer you can choose whether you want to receive your package at home or pick it up at a pick-up point near you — such as a
1 min readIf you wish to return an item, you must first contact the seller through our chat function. In the chat, you should express your desire to return the item.
2 min readThe recipient lives in a country that isn't supported — usually the United Kingdom or other countries outside Europe, due to customs restrictions.
1 min readWeekdays 09:30 to 17:00