How do I select a pick-up point?
Send and receive by postUpdated Sep 1, 20261 min read
When checking out on Whoppah, as a buyer you can choose whether you want to receive your package at home or pick it up at a pick-up point near you — such as a
When checking out on Whoppah, as a buyer you can choose whether you want to receive your package at home or pick it up at a pick-up point near you — such as a PostNL, DHL, or DPD parcel point. This can be handy if you're not home during the day.
As a buyer: having your package delivered to a pick-up point
During checkout, choose delivery to a pick-up point and select a location on the map. You'll receive a tracking link and will automatically be notified as soon as your package is ready to be collected. Bring a valid form of ID when picking it up.
Good to know: packages are usually held for a few days. If the package isn't picked up in time, it will automatically be sent back to the seller. In that case, the cost of a new shipment will be charged to the buyer.
Related questions
Shipping per post
When creating the advertisement you can select if the item is suitable to ship per post. Think about the material of the item.
Choosing the right package class for your item
When listing your item on Whoppah, you indicate how large and heavy it is.
How should I pack the item and why should I take photos?
Use strong outer packaging. It is best to use a cardboard box that matches the size and weight of the article.
Who pays the shipping costs?
The buyer pays the shipping costs and chooses from the available transport options.
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