Why don't I see a Courier option?
Transport & courierUpdated Sep 1, 20262 min read
1. Size/Size: The items you want to send are probably too big or bulky to be transported by our courier partners.
The courier cannot be booked for certain items due to the size and scope of the items. The seller may also not have selected this option when creating their listing. Here are some reasons why this is not possible:
1. Size/Size: The items you want to send are probably too big or bulky to be transported by our courier partners. This may mean they won't fit in the courier's vehicle or are too heavy to be transported safely.
2. Self-disassembly: In some cases, large items need to be disassembled for transport. Allowing the buyer to pick up the item in person allows them to disassemble it themselves if necessary or they can agree with the seller on how to do this.
3. Safe Transport: Large or fragile items are at increased risk of damage during transport. By letting the buyer pick up the item themselves, they can take extra precautions and ensure that the item is transported safely.
It's also possible that the seller did not select courier delivery as an option when creating their listing. However, you are free to arrange delivery yourself by discussing in chat with the seller and hiring a courier. Please note that in certain cases, like if we do not operate in your area, you might be responsible for arranging transportation and settling the costs with the buyer.
Related questions
International shipping via Whoppah: how does it work?
Switzerland (inbound shipments only; outbound not currently supported) Import tax needs to be paid after order is placed.
How do I book a courier?
During checkout, you can indicate that you'd like to use the courier service.
How does transport via Brenger work?
Whoppah offers transport via Brenger for the Netherlands and Belgium.
Can I set my own shipping costs for the item I am selling?
As a business seller, you have the option to manually set a 'Custom Shipping Price' for each item you list.
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