Why can't I checkout with the item in my cart?
Frequently asked questions about buying on WhoppahUpdated Sep 1, 20261 min read
Sometimes, it may happen that you're trying to proceed to checkout with an item in your cart, but you're unable to continue.
Sometimes, it may happen that you're trying to proceed to checkout with an item in your cart, but you're unable to continue. In this case, a grey bar may appear, preventing you from completing the checkout process.
If this happens, please contact our support team and provide the link to the item We will check if the seller has set up a pickup address for the item, which is required to complete the checkout.
Related questions
Can I see the item in real life before I buy it?
You can coordinate with the seller to view the item before finalizing the purchase.
What do the different conditions mean?
Good' means the item is in good condition, but shows signs of use. 'Very good' means the item may show signs of use, but these are not noticeable.
How do I know what I buy is as stated?
When you purchase an item through our "Designer" section, it has been carefully curated by our team.
How do I see which country or city the item is located in?
When you click on an item, you'll see the "Delivery Methods" heading to the right of the item. This indicates where the item is located.
Still need help?
Weekdays 09:30 to 17:00