Where does the seller ship?
Frequently asked questions about buying on WhoppahUpdated Sep 2, 20262 min read
Coming soon: Denmark, Austria, Spain, Portugal, Switzerland, Hungary, Slovakia.(If a country isn’t listed, we’re still adding it.)
Whoppah currently supports standard delivery to and from these countries:
The Netherlands
Belgium
France
Germany
Italy
Poland
Czech Republic
Coming soon: Denmark, Austria, Spain, Portugal, Switzerland, Hungary, Slovakia.
(If a country isn’t listed, we’re still adding it.)
Learn more here: International shipping via Whoppah – how it works.
If your country isn’t supported yet
You can still buy/sell by arranging private transport with the other party.
We can also check with our logistics partners to see whether they can ship to your location, even if it’s not yet officially supported.
How to proceed:
Inform the seller in Whoppah Chat that you’ll either arrange your own delivery or that you’d like Whoppah to check with its partners.
Once the seller agrees, pay on Whoppah and select Self-pickup or custom delivery at checkout if transport is handled outside Whoppah.
If using your own carrier, book it and provide the pickup details (ask the seller in chat) and your delivery address.
If using Whoppah’s partner check, we’ll get back to you with the available options and costs.
When transport is arranged outside Whoppah, booking and payment for shipping happen directly with the carrier. We don’t track pickup or delivery times—please tell us once you receive the item so we can complete the order and release payment to the seller.
Delivery options on Whoppah (per our General Terms & Conditions)
Courier delivery via Whoppah partners for many larger items.
Integrated parcel labels for eligible small items (using the provided label is required when offered).
Self-pickup or custom delivery (where the buyer or seller organizes their own shipping) when agreed in chat.
Important reminders from the Whoppah Algemene Gebruikersvoorwaarden:
Keep all communication and agreements on the platform (Whoppah Chat).
All item payments must be made via Whoppah; off-platform payments are not allowed.
Provide accurate addresses and access details; extra costs from incorrect info may be charged.
Courier ETAs are indicative; delays can occur.
For loss or transport damage, report it to Whoppah within 2 days of receipt/notification so we can follow the correct procedure.
When delivery is arranged outside Whoppah, the parties arranging it are responsible for timing, pickup, and transit.
For transactions with professional sellers, EU consumer rules and the right of withdrawal may apply as set out in our Pro-Sales Terms.
Related questions
Can I see the item in real life before I buy it?
You can coordinate with the seller to view the item before finalizing the purchase.
What do the different conditions mean?
Good' means the item is in good condition, but shows signs of use. 'Very good' means the item may show signs of use, but these are not noticeable.
How do I know what I buy is as stated?
When you purchase an item through our "Designer" section, it has been carefully curated by our team.
How do I see which country or city the item is located in?
When you click on an item, you'll see the "Delivery Methods" heading to the right of the item. This indicates where the item is located.
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