Are my profile details visible to others?
My accountUpdated Sep 2, 20261 min read
At Whoppah, we prioritize your privacy and adhere to strict data protection regulations. Buyers cannot access your personal information prior to a purchase.
At Whoppah, we prioritize your privacy and adhere to strict data protection regulations. Buyers cannot access your personal information prior to a purchase. The only information visible to buyers includes the duration of your membership with Whoppah, your reviews, your status as a professional seller, and the city of item pickup (if you opt to disclose this). Once a purchase is made, the buyer will have access to your address on the shipping label for delivery purposes. If you wish to share further details like phone numbers for transport arrangements, you can do so via the Whoppah chat after the purchase. Kindly note that all transactions must be made through our payment platform, Stripe, and cannot occur outside the platform.
Related questions
I can't log in to my Whoppah account
If you're having trouble logging into your account, please follow the steps below to resolve the issue.Make sure you are using the correct email address that
How do I change my password?
To change your password, follow these steps: First, navigate to 'Account' and then select 'Account Settings'.
I received an email about a new chat message, but I can’t find it in the Whoppah chat. What should I do?
1. The message was deletedIt’s possible that the message was deleted by the other party before you had a chance to view it.
Why do we ask for your date and country of birth?
To speed up this verification process, we give you the option to pre-fill this information in your account.
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